If you run into an issue where you can no longer receive emails due to not having any storage left, please follow the steps listed below:
1. First, you need to use a PC or a tablet and visit outlook.office.com, and sign in using your work email and password. If you don't know this information, you can reset it as long as you have set up recovery methods. If you can't reset your own password and you don't remember it, you'll need to contact support.
2. Once you've signed in, navigate up to Settings and then search for/navigate to "Storage"
3. Once you're in Storage, you can choose to clear emails older than 3, 6, or 12 months of age.
4. Alternatively, if you don't want to bulk-clear your email and you need to Archive certain things so that they aren't deleted, you can go through the emails individually.
Once you've cleared enough space in your inbox you will start receiving new emails again.
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