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Adding an Apple ID to install additional apps

In rare cases, you will find yourself needing access to apps that cannot be found on the Hub, such as Outlook or Teams. When this happens, we do permit adding an Apple ID, however there are a few rules to know first. Firstly it MUST be a company Apple ID, using your work email address. Second, we as a company do not manage these IDs as we do not create them nor do we have a business contract with Apple in the same way we do with Microsoft. What this means is that you must remember this login information so that the profile can be removed if the device is ever reassigned, because we cannot manage the account to reset the password.

With that out of the way, here are the steps to add an Apple ID through whatever method is most convenient for you:

1. The first and easiest method is to simply use your device to create it. Open Settings and go all the way to the top, you will see an option to Sign In. Choose to create a new Apple ID, NEVER use an existing personal Apple ID on your company device.

2. As stated above use your work email and create a memorable password. Verify the ID when Apple asks you to, and then you should be able to go to the app store and download the apps you need. If you need to use a different method continue to step 3, otherwise skip to the end paragraph.

3. If the method above does not work, go to appleid.apple.com to create an Apple ID on the website. Follow the same steps as above, never using a personal Apple ID and instead using your company email with a memorable password. 

4. Follow the steps to verify your email, and then once the ID is set up go to Settings and choose to Sign in. This time use the ID you've just created. As before, you should now be ready to download apps from the app store.

If you have any issues with either method, or with downloading apps afterward, contact the Help Desk and we will assist to the best of our capabilities. And finally, if the need arises to remove this Apple ID, simply go to Settings and tap on your name at the top. At the bottom you will see an option to Sign out. Choose this, enter your password if prompted, and you'll be signed out.

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